![]() ![]() It requires a shift from customer experience (CX) to what Gartner® calls total experience (TX). Giving customers these choices require brands to have synergy across multiple experience disciplines. Others prefer to avoid personal interaction and choose a tech interface whenever possible. Some customers prefer human interaction, others self-service across digital channels, and many require a combination of physical and digital. Giving them the option to choose what messages they want to receive along with when and how they receive them is essential for creating a successful journey. Journeys are no longer linear and are driven by the customer-be it the consumer, retailer, or distributor-who determines the preferred path including any stops, starts, and detours along the way. How can brands accomplish this when not all customer journeys are alike and consumers are in control? The pressure is on CPG brands to meet these accelerating expectations and answer these unspoken questions that are top of mind for consumers. The experience working with and for a company. How do consumer goods manufacturers treat suppliers, employees, and consumers? Are they providing and participating in current platforms and technologies?.Trust in manufacturer integrity. Is the manufacturer doing what it says it is doing?.Financial impact and uncertainty. What is the value of this product? Is it worth the money? Does it work?.This translates to consumer behaviors evaluating three primary areas: One that is transparent across the product lifecycle and is personalized at every touchpoint, regardless of whether it’s the ever-demanding business-to-consumer (B2C) realm or the not-so-different-anymore business-to-business (B2B) landscape of consumer packaged goods (CPG) distributors and retailers.Īccording to Gartner® Top Strategic Technology Trends in Consumer Goods Manufacturing for 2023, the top CG technology trends in 2023 focus on customers, technology, and sustainability. What versions of Microsoft Exchange server (on-premises / self-hosted Exchange) do Contacts+ support?Ĭontacts+ currently supports Exchange Server 2016, 2013, and 2010.What do customers want? They want the consumer goods brands they buy and love to deliver a total experience. However, we plan to sync Contacts+ Tags with Office 365/Exchange/Outlook in the future. Our photo push does not touch photos larger than 8MB.ĭo Contacts+ tags sync with Outlook contacts? Contacts+ software does not download images larger than 128 kB. Keep in mind that the vast majority of services (including Contacts+) don't upload images larger than 32/36 kB. The maximum image size Exchange Web Services (EWS) permits is 2GB. Yes, two-factor authentication should not affect your ability to connect.Īre there any photo size limitations in syncing photos between Contacts+ and Exchange? In some cases Contacts+ may be able to increase the above limitation a bit by syncing phones as "Other" even though they have a different label in Contacts+.Ĭlick here to view the complete list of fields supported by Outlook.Ĭan I connect my Outlook if my account has two-factor authentication enabled? When a contact on Contacts+ has more than the above mentioned limits of a certain field (phone, email, etc.) only the first data items will be synced with Outlook. There are also similar limitations on other fields such as physical addresses, websites, etc. 2 phones per type: Business, Home, Mobile, Other.However, unfortunately, there are limitations on how many phone/emails can be saved to a contact on Outlook. ![]() If you're connecting your Outlook address book from the Contacts+ for Android app, navigate to Settings > Contacts > Synced Accounts > tap on "+" iconĬan all contact information be synced with Outlook?Ĭontacts+ support an unlimited number of phones and emails per contact. If you're connecting your Outlook address book in the Contacts+ for Web app, you can do so from your Sync Sources. How can I connect my Outlook (or Microsoft 365) address book to my Contacts+ account? ![]()
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